In 2015, UNICEF and the World Health Organization reported that over 90% of the world’s population used improved drinking water sources. But new research suggests the indicators used by UNICEF/WHO grossly overestimated the state of water access, especially in cities of the global south. Analysis of 15 cities shows that vast segments of the urban population in the global south lack access to safe, reliable and affordable water. On average, almost half of all households in the studied cities lacked still lack access to piped utility water.
The new analysis featured in this paper also illustrates that piped utility water is the least expensive option for most households. But reliability is crucial. Among those households that were connected to piped water in the analyzed cities, most received intermittent service, which results in contaminated water. Households that are not connected rely on self-provision or private water vendors, which are up to 50 times more expensive than public water.
The paper argues that decades of attempts to increase the private sector’s role in water provision and to corporatize water utilities have not adequately improved access – especially for the urban under-served – and have led to issues of affordability and regularity/reliability being ignored.
The paper explores what cities can do to ensure more equitable access to safe, reliable and affordable water, while facing down major trends affecting water access, including population growth, degraded and depleted water sources, and climate change. It highlights four key action areas for cities to improve water access: extend the formal piped water network, address context-specific causes of intermittent water service, pursue diverse strategies to make water affordable with special considerations for low-income consumers, and support informal settlement upgrading.
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