Reading Development

Random readings on society, politics and change – Jorge Carrillo

Civic Tech in the Global South

Civic Tech in the Global South is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of 23 digital platforms designed to amplify citizen voices to improve service delivery, highlighting citizen uptake and the degree of responsiveness by public service providers. The initiatives are an SMS-based polling platform run by UNICEF in Uganda, a complaints-management system run by the water sector in Kenya, and an internet-based participatory budgeting program in Brazil. Based on these experiences, the authors examine: i) the extent to which technologies have promoted inclusiveness, ii) the effect of these initiatives on public service delivery, and iii) the extent to which these effects can be attributed to technology.

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This entry was posted on Thursday, 31 August 2017 by in Innovation and tagged , , , .
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