Bangkok’s Refusal To Be Automatized By Delivery Apps
Why not add the food delivery service to the ride-hailing one of Win drivers (motorcycle drivers) using a system that goes along with their existing “informal” organisation and allows drivers to get a second income source? Akkanut Wantanasombut, together with his research team, developed the initiative Tam Sang-Tam Song (“You Order, We Deliver”) that follows Win driver’s traditional queuing system and favours the efficiency of their territorial spirit.
The formalisation of the riders in their own delivery platform, explains Wantanasombut, allows them to work and survive on a community level against the major operators in Bangkok. “Tam Sang-Tam Song aims at levelling the playing field between Win drivers and platforms through the development of a platform focused on the local community.” However, he continues, our focus goes beyond Win drivers and “ultimately intends to empower local communities and retain the community spirit.
Reading Development 